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24-Hour Emergency Electricians in Fort Worth
Explore customer reviews for Mr. Electric and learn why our electricians are trusted for dependable electrical services and quality workmanship.
Disappointed on need to reschedule the first appt. And the high cost on replacing two outlets greater than $500. I’ll think twice before using them again. However, they were courteous.
Service was excellent. However, I was stunned at the incredible jump in your company pricing compared to my previous sevice.
Service was fast and the electrician was very knowledgeable and professional, however in my opinion paying almost $400.00 to replace a 15 AMP circuit breaker was very high. It only took 25 minutest at most and that was out the door. The part only cost between $10 and $60. The service call was right at $60. So that is about $300 labor for 35 minutes.
Electrician was very knowledgeable. Prices were very expensive. Did not like having to spend the night in three dark rooms with no electricity Due to mistake by technician.
Had an issue with a circuit going out in my house. I knew it was an issue in the attic with a wire junction. The election came out and pulled some light switches to check for power. He did find the issue in the attic with a wire splice and did the repair. The only issue I have with the service was after I paid and he left. I noticed that Attic was still open. The light switches he pulled out he installed them upside down and he left the fuse box panel cover off. I had the redo the light switches so they were right, close up the attic and the screw the breaker box cover back on. Seems like the $500 I paid should have covered putting the things back. Otherwise no issues with the power now. Just left things not finished.
I should have been smarter. These guys charged me $700 to install an outlet behind my big screen. Took him 20 minutes. It was all inside. Just be careful with the pricing unless you are a millionaire.
Real review not some paid one or bot - Good communication, pleasant, professional and did as they said when they were here in 2 days. Tech was professional, excellent quality and easy to work with. Only downside was, as with most large companies/franchises, there is more overhead and that cost is passed on to you. I felt the cost was VERY high to have 2 quads installed in the garage where the breaker box is located and 2 overhead light boxes put in. If I didn't need it done immediately would have eaten the call out charge and shopped. I may be wrong, but I felt I could have got this done for around 50% of what I paid.
I hired Mr Electric to reattach my front porch light, that was dangling by a wire. I was not given a price quote ahead of time, and he came while I was at work. The electrician charged my wife $257 for about $10-$20 in parts, and a labor fee of $413/hr, to reattach a porch light. This is outrageous and unacceptable. I've called their office TWICE to get an explanation for the excessive charge, and each time I was told I'd receive a call back, which never happened. UPDATE: Mr. Electric did eventually contact me and correct the charge after I left this review. Overall, the porch light is working great and the electrician did good work. I updated my review to 3 stars. Would've been 5 stars, if the charge had been correct initially. It's also disappointing that I had to leave a negative review on a public forum to get someone to actually look at my invoice.
First I would like to thank them for their prompt service. I was told about the $50 dispatch fee. However, I wasn't told that I was going to have to pay $199 for a troubleshooting fee. I paid $200 for the tech to diagnose that I had 2 wires touching in a fixture, which he determined in 2 mins of looking at the fixture. Cam was awesome. Me feeling like I got shafted out of an extra $200 isn't his fault. But if I knew that him coming to the house was going to cause $250 off the break, I would've did a bit more troubleshooting. I have installed fixtures before. Anyway, he install 2 fans for me and I was charged $200 to install a fixture to support a new fan. Once you are in the middle of a call, you might as well finish. I was charged $800 for my services and I feel like $400 of that was overkill but it is what it is. Cam's a good tech. The company I feel like I was overcharged.
Very expensive and does not give an itemized bill or estimate, so I will not use again.
The service is fine in itself but the idea that you can't get up front pricing until the serviceman shows up is out dated. It would probably stop me from using the service again for this issue. There are too many other companies that can give you at least min cost prior to someone showing up. This has nothing to do with the work that was completed, just the process to make a decision on the spot when you have no idea what you will be quoted. The work was done and I'm happy with it, but will choose not to play the guessing game in the future when I need work completed. And the installer took my existing light fixtures with him when I realized it, he was gone. He boxed everything up as if he was cleaning up behind himself but I realized after he was gone that he had taken them. It was probably routine in cleaning up after the work is done, but the light globes were mine and not meant to be taken.
My normal electrician has been swamped for over a month and we had some new lights to install, I google searched electricians and these guys had good reviews. They set an appointment for next day and arrived on time. The work was good, but the installer was really slow, he took almost twice as long to install some interior lights as the guy we used, and the cost, Wow !! Maybe 3 times what are other guy was. So to sum up, good work but way over priced. Had I not been so desperate to get my lights put in I would of kept getting bids.
Excellent professional service, but prices are high
The customer service people and the technician were all excellent. I needed a dimmer switch replaced and I also wanted them to replace two bulbs in my tree lights. The dimmer switch was replaced just fine. However, (a big however) I was told by the technician that they don't have the capability to replace bulbs in tree lights. This is not what their website communicates, nor what the staff communicated over the phone. There is a big section on their website claiming all sorts of landscape lighting capabilities. I feel like they are misleading consumers on that front. Otherwise, their normal electrical work is very good. Giving them 3 stars because of the lack of transparency issue.
$399 for a $58 whole home surge protector and it was the easiest and quickest to install. I should have googled how to do it and bought the protector at Home Depot instead.
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